Privacy Policy
Last updated: March 23, 2025Red Dog Labs ("we," "us," or "our") operates websites, mobile applications, and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.
1. Information We Collect
Information you provide: When you create an account, make a purchase, contact support, or otherwise interact with our Services, you may provide information such as your name, email address, and payment details.
Automatically collected information: We may collect certain information automatically, including:
- Device information (type, operating system, unique identifiers)
- Usage data (features used, actions taken, timestamps)
- Log data (IP address, browser type, pages visited)
- Crash reports and performance data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Respond to your comments, questions, and support requests
- Send technical notices, updates, and security alerts
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
3. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- Service providers: With third-party vendors who perform services on our behalf (e.g., payment processing, analytics, hosting)
- Legal requirements: When required by law or to respond to legal process
- Safety: To protect the rights, property, or safety of Red Dog Labs, our users, or the public
- Business transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
5. Data Retention
We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing of your data
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at hello@reddoglabs.co.
7. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.
8. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at: